Ensure your ATM remains in EMV compliance
Your ATM has an EMV card reader and is doing EMV transactions. This must mean I’m EMV compliant, right?
The answer? Maybe.
EMV (Europay, Mastercard, Visa) refers to the chip found on nearly every debit/credit card in the United States. When doing an EMV transaction, the ATM holds onto to the card until the transaction is finished processing. Each EMV transaction uses an AID (Application Identifier), which helps the ATM and card communicate with each other.
In order to be EMV compliant, you must have the correct AIDs enabled at your ATM. This requires up-to-date software. Here’s a way to make sure your ATM software is in EMV compliance.
GENMEGA, HANTLE, OR TRANAX ATMS
- Software must be version P05.00.21 or higher. To find the software version on your ATM, log into the ATM using your password, and get to the screen that says Operator Function at the top. In the middle of the this screen you’ll find AP Version. If the last two numbers of the AP version are 21 or higher, your ATM is currently EMV compliant.
- Software must be version P06.01.21 or higher. To find the software version on your ATM, log into the ATM using your password, and get to the screen that says Operation Program at the top.
- Select Report.
- Select S/W Version.
- In the AP column, your AP version should be P06.01.21 or higher. If the last two numbers in the software version are higher than 21, your software is up to date.
- If you have a Triton ATM, please call our office for assistance. Triton EMV software requirements vary depending on a number of factors.
If your software is not up to date, please call our office, and we will assist in updating your software. Our number is 855-764-2867.