The National ATM Council has released guidelines on how to clean your ATM during this COVID-19 outbreak. The council reached out to retail ATM manufacturers Genmega, Nautilus-Hyosung, and Triton for guidance on cleaning, and together they have released the following information.

Once again, a clean ATM is more inviting to a customer, and cleaning is an important task during these uncertain times.

ATM Specific Coronavirus Exposure/Spread Mitigation Guidelines:

  1. It is important that all ATM businesses have reasonable safety procedures in place, along with written records to prove it.
  2. If possible, wear disposable gloves and/or use hand sanitizer for each physical contact with your ATM Terminals/Cash and avoid touching your face.
  3. When an ATM is visited for loading, maintenance or repair, the keypad, all buttons, and the outer surfaces of the cash dispenser, receipt dispenser and the other external consumer “touch points” on the terminal should be thoroughly cleaned/disinfected – using the following procedures:
    1. Use wet wipes or a disinfectant solution that meet CDC standards to include at least
      70% isopropyl alcohol or other strong/proven antiviral disinfectant solution (bleach
      works but may harm some plastic parts).
    2. DO NOT SPRAY LIQUID ANYWHERE DIRECTLY ONTO THE TERMINAL OR ITS
      COMPONENTS. INSTEAD – USE DISPOSABLE DISINFECTANT WET WIPES – OR SPRAY THE DISINFECTANT SOLUTION GENEROUSLY ONTO A PAPER TOWEL/CLOTH AND WIPE.
    3. The surfaces should first be wiped down with disinfectant twice:
      1) Wiped down and then wiped dry with paper towels (safely disposed of and not reused); and
      2) Given another final disinfectant wipe down – to be left wet on the surfaces to air dry.
    4.  After your final disinfectant application – ALLOW TO AIR DRY – DO NOT WIPE OFF.
    5. When wiping – go in one steady direction on each surface (so you’re not re-contaminating surfaces or just moving the germs around – but wiping them off).
  4. You may wish to post signage at the ATM indicating the cleaning routine being used to keep the terminal safe and disinfected.
  5. Remember to follow CDC guidelines when “on the job”- Wash your hands frequently with soap and water for at least 20 seconds, avoid touching your face, and maintain a safe distance from other people (ideally staying 6 feet or more away). Schedule jobs to avoid crowds.