Stop by our booth at the Cenexpo 2018 June 19

Premier Merchants Group/Payment Alliance will be in Booth #50 at the Cenexpo Show at the convention center in Sioux Falls, S.D., June 19.

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Mysterious ATM issues? Power could be the culprit

A recent article by Marvin Bowers on ATMmarketplace.com does a great job explaining how inconsistent power can wreak havoc on an ATM. Our technicians have experienced these issues firsthand. Problems like dispensers not working correctly, mainboards losing software, and/or keypads dropping encryption can be directly linked to power inconsistencies. 

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Premier hires new tech

Ricky Ramirez joined the Premier team in May 2018. Ramirez, 20, is from Gibbon, Neb., and will handle tech support and customer service. Ramirez is bilingual. He speaks English and Spanish. 

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PAI Reports now has a mobile app!

PAI Reports is a great online reporting tool for our merchants to monitor ATM activity. Now, we’ve harnessed that power into a mobile app!

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Please welcome Amy — the newest member to the Premier team

Premier Merchants Group continues to grow. Join us in welcoming Amy Kuchera to our team. Amy worked with us in the early days of Premier before spending 10+ years as a sales executive for a regional office solutions company.

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ATMs play pivotal roll for convenience stores

 A recent article in Convenience Store Decisions highlights how important ATMs are in a convenience store.

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Genmega releases ATM support app

Genmega — the manufacturer of Genmega, Hantle, and Tranax ATMs — released a Genmega Support App for IOS phones. The Android version is coming soon.

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My card is stuck in the ATM! Here’s what to do

We’ve had several instances in the last month where a customer’s card became stuck inside the ATM’s card reader. First, don’t panic. Here’s what you can do to get the card out: All Tranax and Genmega ATMs that are EMV upgraded — upgraded to read the chip on a credit/debit card — have a force […]

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Spring is here, don’t forget to clean your ATM!

Spring cleaning isn’t as fun as Mrs. Doubtfire makes it look. Nevertheless, it’s an important time of year to ensure your ATM is clean and working properly headed into peak ATM season.

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You can sell Bitcoin!

Whether it’s sold at an ATM or stand-alone terminal, merchants now have the opportunity to sell Bitcoin — the cryptocurrency that’s creating a world-wide buzz.

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