We’ve had several instances in the last month where a customer’s card became stuck inside the ATM’s card reader. First, don’t panic. Here’s what you can do to get the card out: All Tranax and Genmega ATMs that are EMV upgraded — upgraded to read the chip on a credit/debit card — have a force […]
Read ArticleSpring cleaning isn’t as fun as Mrs. Doubtfire makes it look. Nevertheless, it’s an important time of year to ensure your ATM is clean and working properly headed into peak ATM season.
Read ArticleWhether it’s sold at an ATM or stand-alone terminal, merchants now have the opportunity to sell Bitcoin — the cryptocurrency that’s creating a world-wide buzz.
Read ArticleOne benefit of processing your ATM with us is the ability to use PAI Reports. PAI Reports is our state-of-the-art free online reporting tool. We also recently released an app for your phone named PAI Mobile so you can monitor your ATM on the go.
Read ArticleA recent story in Forbes magazine highlighted a minimal but important issue in the ATM world — ATM jackpotting. Jackpotting is where a hacker installs malware on an ATM causing it to dispense all of its money.
Read ArticleDo you want an ATM, but aren’t sure if you have the space? The new Genmega Onyx-W is perfect for this problem.
Read ArticleWith spring just around the corner, Premier is gearing up for another full slate of trade shows.
Read ArticleFindings of a 2016 study done by Federal Reserve show credit card payments continue to outpace other payment forms. Credit card transactions grew 10.2% from 2015 levels. This is also higher than the 8.1% average annual growth rate from 2012-2015 according to the Fed.
Read ArticleFinding a great ATM location can be tricky, but if you do find the right spot, it can pay off big time!
Read ArticleOne of the most common tech support calls we receive involve a communication error at an ATM processing over the internet. The error code you’ll see for an internet communication error on a Genmega ATM is D2511, and on a Hyosung ATM is 3-D1500 (TCP/IP Connection Timeout).
Read Article